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Scoot™ is the low-cost, medium-to-long haul arm of the Singapore Airlines Group. Scoot took to the skies in June 2012 and merged with Tigerair Singapore in July 2017, retaining the Scoot brand and positioning it well for a new chapter of growth. We want people with big smiles and even bigger personalities. People with passion—passion for travel, passion for people, passion for pushing boundaries. An airline with a different attitude. People with a different attitude. Scootitude™.

If you think you have Scootitude and can handle the excitement and challenges ahead to grow with us, apply today! Receive information about vacancies and recruitment from Scoot Careers Facebook Page – "GOT Scootitude?"

Specialist/Senior Specialist, CRM

Apply now Job no: 493088
Work type: Permanent
Location: Singapore
Categories: Marketing


  • Co-own data management responsibilities with the team: Work closely with the in-house IT team to maintain the integrity of CRM data & technical architecture
  • Collaborate closely with CRM team members to implement and co-own customer-centric lifecycle communications across all touchpoints.
  • Coordinate with market owners to execute promotional email marketing campaigns, including but not limited to template building, performance tracking, data analysis & metrics optimisation.
  • Work closely with external vendors to manage and continuously improve abandoned cart campaigns


Desired Skills and Experience:

  • Minimum 1+ years of experience in digital marketing
  • Proficient in HTML & CSS
  • Working knowledge on either Salesforce, Responsys or any other email marketing services
  • Proficiency in Excel and SQL is preferred
  • Able to handle data comfortably and relate them to qualitative aspects of work
  • Strong willingness to learn and grow independently
  • Meticulous and able to think critically to solve problems
  • Passionate about all things digital and the aviation industry

Advertised: Singapore Standard Time
Applications close: Singapore Standard Time

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