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Scoot™ is the low-cost, medium-to-long haul arm of the Singapore Airlines Group. Scoot took to the skies in June 2012 and merged with Tigerair Singapore in July 2017, retaining the Scoot brand and positioning it well for a new chapter of growth. We want people with big smiles and even bigger personalities. People with passion—passion for travel, passion for people, passion for pushing boundaries. An airline with a different attitude. People with a different attitude. Scootitude™.

If you think you have Scootitude and can handle the excitement and challenges ahead to grow with us, apply today! Receive information about vacancies and recruitment from Scoot Careers Facebook Page – "GOT Scootitude?"

Manager, Sales

Apply now Job no: 492985
Work type: Permanent
Location: Singapore
Categories: Sales

To support and co-ordinate the sales and account management activities for Sales (mainly Singapore Market) for the airline and partners, primarily in relation to GSAs, designated corporate, TMC, retail and tour operator accounts.


Sales & Marketing (Trade)


·         Recommend monthly market driven sales plan and work with members of the sales team, other commercial teams and appointed Sales team to leverage B2B, sales opportunities;

·         Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

·         Plan periodic visitations to decision makers in the travel industry to serve and promote Scoot products and services.

·         Assist in the investigation and resolve booking and payment discrepancy issues with agents, highlighting to relevant departments and follow up for any SOP/Policy changes

·         Maintains positive relationships with agents/partners by providing timely support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements; by remaining current on industry trends, market activities, and competitors.

·         Update trade media, travel agents and API partners on Scoot products and services and assist them to resolve issues and requests surrounding bookings.

·         Support trade partners with sales reporting, account administration and technical assistance

·         Cooperate with internal and external stakeholders to organise and participate in trade events

·         Proactively source new avenues to develop and grow Scoot business in the region.

·         Share in building and maintaining relationships with tourism and Government bodies to further promote Scoot.

·         Management and liaison with HQ marketing, Comms, Revenue Management team and other departments to assist successful roll out of sales promotion campaigns/projects;

·         Source ad hoc cash or contra support for campaign/events and provide direction and assistance in gaining co-operative marketing funds from trade partners.

·         Negotiate exposure in form of contest; write ups in return for non-cash contributions i.e. flights.

·         Trade liaison via creating valued and profitable partnerships with travel agents


Sales & Distribution


·         Initiate and working with both internal and external stakeholders to formulate new products to suit market traffic needs.

·         Manage existing partner relationships and ensure growth in sales among travel agents, API portals, GDS partners and B2C channels in regions under charge

·         Increase sales and distribution by working with partners to identify new travel agents, API partners and continuously look for alternative and cost effective distribution channels.

·         Establish and develop corporate deal structures and associated sales targets.

·         Grow B2C direct sales revenue. Eg. MICE and Groups business.

·         Ensure revenue is maximised and costs of sales are monitored to optimise profit by each distribution channel.


Sales reporting, Budget & Cost Management


·         Provide leadership, consultation and guidance to the junior members of the team and provide coverage for Senior Manager, Sales.

·         Keep up-to-date on competitor/industry information and maintain timely flow of key information to Sales HQ.

·         Provide input to HQ on additional opportunities for tactical pricing actions for incremental traffic, as well as marketing opportunities through travel agents, API portals, GDS partners, and Tourism Bodies.

·         Analyse and report on outcomes of sales promo/activities/campaigns with trade

·         Prepare commercial sales contracts/supplements agents/partners and archiving them in accordance with internal directives;

·         Prepare monthly sales report;

·         Develop and maintain trade database

·         Work with Sales HQ to deliver agreed revenue budget and market share targets.

·         Manage expenditures to ensure costs associated with local sales measures and initiatives are as low as possible.

Advertised: Singapore Standard Time
Applications close: Singapore Standard Time

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