Job Search

e.g. "Cabin Crew", "Singapore"

Work type



Scoot™ is the low-cost, medium-to-long haul arm of the Singapore Airlines Group. Scoot took to the skies in June 2012 and merged with Tigerair Singapore in July 2017, retaining the Scoot brand and positioning it well for a new chapter of growth. We want people with big smiles and even bigger personalities. People with passion—passion for travel, passion for people, passion for pushing boundaries. An airline with a different attitude. People with a different attitude. Scootitude™.

If you think you have Scootitude and can handle the excitement and challenges ahead to grow with us, apply today! Receive information about vacancies and recruitment from Scoot Careers Facebook Page – "GOT Scootitude?"

Senior Specialist, Distribution (GDS / Payments / NAV)

Apply now Job no: 492949
Work type: Full time
Location: Singapore
Categories: Distribution

This Specialist position will be a full member of Scoot’s Distribution Systems team under the Commercial department. The main responsibility of the Specialist is to provide high quality, specialized, functional consultancy and resolution to both the internal and external stakeholders. He/she will act as the first point of contact when issues are raised and if need be, escalate to appropriate channels be it external parties or other experts within the team. Main areas to be covered are GDS, Interline, Payments, Ticketing and Disruption Handling. You will perform maintenance of the relevant platforms and associated products and ensure booking transactions run smoothly. The Specialist may also participate in new projects and perform testing so as to deliver quality products.


Main Responsibilities

  • Support the relevant platforms assigned to ensure that they are at full working capacity
  • Provides product support by coming up with resolutions when complex issues arise
  • Incident management support (assist with issues raised through to resolution and necessary tracking with vendors/participate on calls)
  • Coordinate with the relevant internal and external stakeholders to ensure that issues and work items are accomplished on schedule
  • Clearly articulate the issues and tasks on hand to the teams and to vendors
  • Ensure project deliverables and work items are delivered with quality and on schedule
  • Establish a test plan and perform necessary testing prior to roll-out of Distribution Systems projects
  • Propose changes to fix problems and improvement on processes, seeking assistance when required
  • Action on day to day, routine activities currently being handled by the team



Essential traits

  • Bachelor’s Degree in IT or any equivalent degree
  • Minimum 3 years of experience in the field of IT, preferably in the Airline Industry / Airline IT Solutions company

Desirable traits

  • Fluency in English
  • Good knowledge of GDS, Interline and Payments is a plus
  • Strong technical background with a knowledge of traditional/non-traditional software delivery methodologies and/or Quality Assurance methodologies
  • Able to work independently and with a team
  • Open to challenges and to making suggestions to better the processes, methodologies and resolutions
  • Knowledge of Navitaire Newskies Reservation Platform is definitely an advantage
  • Detailed and systematic but can also embrace varieties and changes
  • Can work well under pressure

Advertised: Singapore Standard Time
Applications close: Singapore Standard Time

Back to search results Apply nowRefer a friend

Share this: | More