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Scoot™ is the low-cost, medium-to-long haul arm of the Singapore Airlines Group. Scoot took to the skies in June 2012 and merged with Tigerair Singapore in July 2017, retaining the Scoot brand and positioning it well for a new chapter of growth. We want people with big smiles and even bigger personalities. People with passion—passion for travel, passion for people, passion for pushing boundaries. An airline with a different attitude. People with a different attitude. Scootitude™.

If you think you have Scootitude and can handle the excitement and challenges ahead to grow with us, apply today! Receive information about vacancies and recruitment from Scoot Careers Facebook Page – "GOT Scootitude?"



Specialist, Digital Marketing (Social & Brand)

Apply now Job no: 492928
Work type: Full time
Location: Singapore
Categories: Marketing

Main Responsibilities

Manage Scoot’s social media channels and deliver reports through social media listening and analytics. Support and implementation of Scoot’s Brand Marketing campaigns across all markets. This includes supporting branding campaigns that include but are not limited to Scoot’s CRM platform, Employer Branding and Product branding.

Social Media Listening, Analysis and Reporting

  • Analyse data and report performance of campaigns and initiatives to extend current strategies, identifying growth opportunities and action plans.
  • Work closely with Social Media Managers, Marketing Managers and media agencies to develop and implement effective social advertising plans.
  • Design, build and administer single and multi-variant A/B testing social advertising campaigns to optimize performance of Scoot’s social advertising activities.
  • Prepare weekly and monthly updates to the team on social platform performance and optimization recommendations for each market or platform.

Brand

  • Work with Brand Manager and agency partners to develop and execute brand campaigns  

CRM, EVP, Others

  • Assist in communication strategy and execution of CRM Programme
  • Work closely with Human Resources, Ground Ops, Ancillaries and other functions of the business to develop and execute various communication campaigns.

Social media content management

  • Support Commercial and Brand campaigns with ideation and execution of social media roll-outs.
  • Content creation and posting on Scoot’s social media platforms.

Budget & resourcing

  • Manage all necessary resources including own sub-section of departmental cost budget, specific project budgets assigned as well as 3rd party vendor and partner billings

Requirements

Essential Skills

  • The ideal candidate will have at least 1-2 years of work experience in a Social Media Marketing role within a fast moving product/service/retail/e-commerce industry.
  • Minimum Diploma/Degree qualified in a digital marketing, advertising or multimedia related field
  • Experience with A/B and multivariate experiments.
  • Demonstrable experience working with social listening tools, social media marketing and social media advertising.
  • Has experience with using publishing and CRM tools such as Salesforce, social media platforms.

Desired Traits

  • Fluent written, spoken and reading capability in English
  • High energy, results driven
  • Able to multitask
  • Ability to work under time pressure
  • High attention to detail
  • Highly motivated by success but a team player with strong people skills; and a strong customer focus
  • Strong written and oral communication skills.
  • Highly IT literate with strong analytical skills and data-driven thinking.

Advertised: Singapore Standard Time
Applications close: Singapore Standard Time

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