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Scoot™ is the low-cost, medium-to-long haul arm of the Singapore Airlines Group. Scoot took to the skies in June 2012 and merged with Tigerair Singapore in July 2017, retaining the Scoot brand and positioning it well for a new chapter of growth. We want people with big smiles and even bigger personalities. People with passion—passion for travel, passion for people, passion for pushing boundaries. An airline with a different attitude. People with a different attitude. Scootitude™.

If you think you have Scootitude and can handle the excitement and challenges ahead to grow with us, apply today! Receive information about vacancies and recruitment from Scoot Careers Facebook Page – "GOT Scootitude?"

Specialist, Sales Support

Apply now Job no: 492914
Work type: Full time
Location: Singapore
Categories: Sales

Job Description

To support and co-ordinate the sales and account management activities for Sales for the airline and partners, primarily in relation to GSAs, designated corporate, TMC, retail and tour operator accounts.



  • Work with Sales Managers and other commercial teams to leverage B2B, sales opportunities;
  • Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
  • Prepare commercial sales contracts/supplements agents/partners and archiving them in accordance with internal directives;
  • Prepare monthly sales report;
  • Investigate and resolve booking and payment discrepancy issues with agents;
  • Manage corporate signups for B2B portal and manage end to end group quotations to GSAs;
  • Maintains positive relationships with agents/partners by providing timely support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements; by remaining current on industry trends, market activities, and competitors.
  • Management of ad hoc special sales promotion campaigns/projects;
  • Develop and maintain trade database



  • Minimum Diploma (or equivalent experience) The ideal candidate will have demonstrated a successful track record in the service, technical and functional support of the reservations chain in either a traditional or a low cost airline
  • Industry proven sales/product service support
  • Able to work independently without supervision
  • Willingness to travel


Desired Traits

  • Fluent written, spoken and reading capability in English.  Foreign language in SEA will be a plus.  
  • High energy, results driven;
  • Strong attention to detail;
  • Highly motivated by success but a team player with strong people skills
  • Ability to work in a busy dynamic and high-pressure environment
  • Excellent communication skills with experience of working with people at all levels;
  • Highly IT literate, preferable good excel skills

Advertised: Singapore Standard Time
Applications close: Singapore Standard Time

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