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Scoot™ is the low-cost, medium-to-long haul arm of the Singapore Airlines Group. Scoot took to the skies in June 2012 and merged with Tigerair Singapore in July 2017, retaining the Scoot brand and positioning it well for a new chapter of growth. We want people with big smiles and even bigger personalities. People with passion—passion for travel, passion for people, passion for pushing boundaries. An airline with a different attitude. People with a different attitude. Scootitude™.

If you think you have Scootitude and can handle the excitement and challenges ahead to grow with us, apply today! Receive information about vacancies and recruitment from Scoot Careers Facebook Page – "GOT Scootitude?"

State Manager (China)

Apply now Job no: 492900
Work type: Full time
Location: China
Categories: China Operations

The State Manager (China) will be expected to:

  1. Manage the business development & sales of the assigned markets in China
  2. Manage the airport operations team and maintain good relationship with the local authorities


Business Development

  • Identify and develop sales opportunities through Scoot’s website or via partner agents, ensuring the revenue targets assigned are meet/exceed
  • Maintain good and cordial relationship with the travel and ticketing agents in the location or its surrounded region
  • Act as a key point of contact to the agents, channels the sales and distribution policy to the them and assist in queries related to sales and admin

Airport & Customer Experience

  • Track and monitor delivery against the Standard Ground Handling Agreement (SGHA)
  • Ensure this is integrated – alongside values – into key people training initiatives
  • Prepare & Coordinate Pre-Ops Team Audits to the set-up of stations in China
  • Coordinate with HQ Ground Services Department for Annual Station Audits

Relationship Building & Cultivation

  • Maintain good relationship with CIQ authorities, tourism authority, airport authority and government regulatory authorities
  • Maintain good rapport and relationship with competitors at the location
  • Maintain good relationship with CAAC authority at the location        
  • Any other duties as assigned by General Manager, China


Essential Traits

  • Degree holder
  • Minimum 8 years of sales/commercial experience
  • Experience in airport operations management is an added advantage

Desirable Traits

  • Possess excellent interpersonal and communication skills
  • Resourceful and has good negotiation skills, both oral and written
  • Good commercial writing skill
  • Able to multi-task in a challenging environment and work independently

*Expected duty travel back to Singapore HQ once every quarter

Advertised: China Standard Time
Applications close: China Standard Time

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