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Budget Aviation Holdings ("BAH"), a wholly-owned subsidiary of Singapore Airlines Group ("SIA") formed in 2016, owns and manages SIA’s low-cost carriers ("LCCs") Scoot and Tigerair. Scoot and Tigerair offer a combined network of 56 destinations over 16 countries across the Asia Pacific, with Scoot operating an all-787 Dreamliner fleet to medium-to-long-haul destinations and Tigerair offering short-to-medium-haul flights on its Airbus A320-family aircraft from Singapore.

We want people with big smiles and even bigger personalities. People with passion—passion for travel, passion for people, passion for pushing boundaries. An airline with a different attitude. People with a different attitude. Scootitude™.

If you think you have Scootitude and can handle the excitement and challenges ahead to grow with us, apply today!

Receive information about vacancies and recruitment from Scoot & Tigerair Careers Facebook Page – "GOT Scootitude?"

Simply click on the link Facebook: Got Scootitude? to "like" us.

Officer, Sales Support

Apply now Job no: 492727
Work type: Full time
Location: Singapore
Categories: Sales

Job Description

To support and co-ordinate the sales and account management activities for Sales for the airline and partners, primarily in relation to GSAs, designated corporate, TMC, retail and tour operator accounts.


Main Responsibilities

  • Work with Sales Managers and marketing team to leverage B2B, sales opportunities
  • Prepare commercial sales contracts/supplements agents/partners
  • Archiving them in accordance with internal directives
  • Prepare monthly sales report
  • Investigate and resolve booking and payment discrepancy issues with agents
  • Manage corporate signups for B2B portal and manage end to end group quotations to GSAs
  • Maintains positive relationships with agents/partners by providing timely support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
  • Management of ad hoc special sales promotion campaigns/projects
  • Develop and maintain trade database



Essential Skills

  • Minimum Diploma (or equivalent).
  • The ideal candidate will have demonstrated a successful track record in the technical and functional support of the reservations chain in either a traditional or a low cost airline
  • Industry proven sales/product service support
  • Able to work independently without supervision
  • Willingness to travel


Desirable Traits

  • Fluent written, spoken and reading capability in English and Mandarin as this role will be required to handle Chinese Market, other foreign languages would be a plus
  • High energy, results driven
  • Strong attention to detail
  • Highly motivated by success but a team player with strong people skills
  • Ability to work in a busy dynamic and high-pressure environment
  • Excellent communication skills with experience of working with people at all levels
  • Highly IT literate, preferable good excel skills



Advertised: Singapore Standard Time
Applications close: Singapore Standard Time

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